State Farm® Insurance Agent Stephanie Hernandez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bryan
September 6, 2024
"Worst rates i’ve ever had for YEARS. Glad to have found an insurance company that doesn’t try to get all your money. Even with all the discounts and that god awful tracker rates are absurd. And when I called to cancel the attitude I got was funny they sounded really upset because I denied getting a future call to see if i wanted them back. Not to mention the services like towing and collision repairs suck. Y’all be easy tho."
Silvia Janette Ortega
September 3, 2024
"Stephanie and her team are the best!!! I’m so grateful to you for your excellent service especially to Abril for her efficient and great service. Thank you, I recommend you 100% to anyone who needs any kind of insurance."
"Thank you for your wonderful review, Silvia! I’m thrilled to hear that you had an excellent experience with me and my team, especially Abril. We’re grateful for your recommendation and are always here to assist with any insurance needs you might have. -Stephanie"
Diane Walvick
August 22, 2024
"Your office was great. My policy was set up quickly, and despite a last minute apartment number change, everything went very well. Thank you."
"Thank you for your feedback, Diane! I’m glad to hear that your plan was set up quickly and that we were able to handle the last-minute apartment number change smoothly. We’re here to help and appreciate your positive review! -Stephanie"
Dominique Miles
July 25, 2024
"Stephanie and her fantastic team always go the extra mile. The education and attention to my families needs were completely taken care of, thanks Stephanie and team."
"Thank you so much for your kind words, Dominique! I'm thrilled to hear that you had such a positive experience with our team. We always strive to go the extra mile and make sure that your family's needs are thoroughly taken care of. -Stephanie"
Mario Santos
July 17, 2024
"Muy buen servicio 👍 abril me ayudo mucho con mi seguro tanto de carro como de vida la recomiendo muy buena atencion"
"¡Gracias por tus amables palabras, Mario! Me alegra saber que Abril te brindó un excelente servicio tanto para tu seguro de auto como para tu seguro de vida. Tu recomendación significa mucho para nosotros. -Stephanie"
Kenny Consultora de belleza independiente de Jafra
June 27, 2024
"Yo tengo seguro de auto, de vida y casa con ellos hace 3 años y siempre responden mis dudas, son muy rápidos en contestar llamadas y textos Los recomiendo al 100%"
"¡Muchas gracias por tu maravillosa reseña! Nos alegra mucho saber que has tenido una experiencia tan positiva con nuestra agencia durante los últimos 3 años. Brindar respuestas rápidas y un excelente servicio al cliente es nuestra máxima prioridad, y nos complace haber podido responder a tus preguntas de manera oportuna, ya sea por teléfono o mensaje de texto. Translation: Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our agency over the past 3 years. Providing quick responses and excellent customer service is our top priority, and we're glad that we've been able to answer your questions promptly, whether by phone or text. "
Jazmin Revollo
June 22, 2024
"Realmente les recomiendo State farm y en específico esta oficina porque son muy amables y te ayudan pacientemente. Si estás buscando un seguro justo contáctalos a mi me ayudaron bastante porque tenía otro seguro y solo me robaban dinero y no tenía los beneficios que tengo ahora 100% recomendados"
"¡Muchas gracias por tu recomendación, Jazmín! Nos alegra que hayas tenido una experiencia positiva en nuestra oficina de State Farm. Priorizamos ofrecer asistencia amigable y paciente, y nos alegra haber podido ayudarte a encontrar una cobertura de seguro justa que satisfaga tus necesidades. Translation: Thank you so much for your recommendation, Jazmin! We're delighted you've had a positive experience with our State Farm office. We prioritize providing friendly and patient assistance, and we're glad we could help you find fair insurance coverage that meets your needs. "
Let Mon Lee
June 22, 2024
"It has been a longtime since we change insurance company. After thorough research we decided to deal with a major company with local representatives. We chose State Farm, we contacted four of their agents in our area. The only one that responded quickly is Stephanie Hernandez. Ms. Yaquelin Sandoval was very cordial and patience with me. She explained clearly and in simple terms. She took down our information and ran through the numbers with us. She didn’t try to.up sales us anything that we didn’t need. Ms. Sandoval is a true professional throughout our entire process. I sense a long relationship with this company. Thank you Yaquelin!!"
"Thank you so much for sharing your experience! We're thrilled that Ms. Yaquelin Sandoval provided exceptional service. It's wonderful that she was prompt, cordial, and patient in guiding you through the insurance process. We look forward to continuing to serve you and building a long-lasting relationship. -Stephanie"
Edi Zepeda
June 11, 2024
"Ella nos atendió muy bien a mi y a mi hermano Ella hizo un Exelente trabajo. Muy profesional. Y lo mas interesante muy cortez y amable. Me encantó sus servicios.🙏"
"Gracias por compartir su experiencia positiva con nosotros. Estamos encantados de saber que nuestro equipo hizo un excelente trabajo y le brindó un servicio profesional y cortés. Estamos muy orgullosos de brindar un servicio al cliente excepcional y nos alegra que haya encontrado que nuestro equipo es amigable y servicial. Su satisfacción es nuestra principal prioridad y estamos encantados de que le hayan encantado nuestros servicios. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse. Estamos aquí para ayudar. Si tiene amigos, familiares o colegas que también puedan beneficiarse de nuestros excelentes servicios, le rogamos que nos recomiende. Su recomendación significa mucho para nosotros y nos ayuda a servir a más personas que pueden estar buscando el mismo nivel de profesionalismo y amabilidad que usted experimentó. Una vez más, gracias por sus amables palabras y por elegirnos. Esperamos poder servirle y brindarle excelencia continua en el futuro. Thank you for sharing your positive experience with us. We're thrilled to hear that our team did an excellent job and provided you with professional and courteous service. We take great pride in delivering exceptional customer service, and we're glad that you found our team to be friendly and accommodating. Your satisfaction is our top priority, and we're thrilled that you loved our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. If you have any friends, family, or colleagues who may also benefit from our excellent services, we kindly ask for your referral. Your recommendation means a lot to us and helps us serve more individuals who may be seeking the same level of professionalism and friendliness that you experienced. Once again, thank you for your kind words and for choosing us. We look forward to serving you and providing continued excellence in the future."
GMC Electric
June 5, 2024
"I'm so impressed with the service and accuracy I received from agent ABRIL not only the prices but the attention and skills to provide you with the best information about what you are looking for, I would definitely recommend their knowledge and passion for what they do... As appreciation I would send you two persons that need help with car insurance!....Keep up the good work."
"Thank you for your review! We're thrilled to hear that Abril provided you with such exceptional service and accuracy. Your recommendation and kind words mean a lot to us. We look forward to assisting the two individuals you'll be sending our way with their car insurance. -Stephanie"
Juliana Arana Santiago
May 28, 2024
"Employees here were super helpful with finding my husband and I the best rate for our Tesla."
"Thank you for your review, Juliana! We're delighted to hear that our team was able to assist you and your husband in finding the best rate for your Tesla. Providing helpful and effective service is what we strive for, and it's wonderful to know that we were able to meet your needs. -Stephanie "
Marina Solis
April 25, 2024
"Stephenie Hernandez una muchacha muy profesional y amable"
"¡Gracias por sus amables palabras! Nos esforzamos por dar un servicio profesional y amigable a todos nuestros valiosos clientes. Apreciamos sus comentarios y esperamos poder servirle nuevamente en el futuro. Thank you for your kind words! We strive to provide professional and friendly service to all our valued customers. We appreciate your feedback and look forward to serving you again in the future."
Jessica Wescott
April 23, 2024
"Stephanie and Abril have both always been extremely helpful whenever I have questions about my renters insurance policy."
"Thank you for sharing your positive experience with our team member Abril. I'm glad to hear that Abril has been consistently helpful in addressing your questions regarding your renters insurance policy. Her dedication to providing excellent customer service is truly her goal. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Please don't forget to refer your friends and family. We appreciate your support!"
John Graves
April 18, 2024
"Stephanie's team is really good. I have most of my "nuts and bolts" requests of Abril who is always timely in her responses and always gets it done on time. Lately she worked on an antique car quote and ultimately we selected SF for the policy. Though it was not a particularly large policy due to the value of the car, she went over and above to meet our timeframe which included a series of photographs for the file and to substantiate the value of the car. She was able to lock in the policy and get the temporary insurance cards to us so that we can move the car from the seller's location to our home without worry. Thanks, Abril!"
"Thank you for your kind words and for entrusting us with your insurance needs. We greatly appreciate your feedback. I am thrilled to hear that our team, especially Abril, has been providing exceptional service. We take pride in our team's ability to handle all of your requests promptly and efficiently. It's wonderful to know that Abril consistently delivers timely responses and ensures that everything is taken care of on time. We're delighted that Abril went above and beyond to assist you with your antique car quote. I'm glad that Abril could secure the policy and provide you with all documents needed. I truly appreciate your business and the trust you have placed in us. If you ever have any further insurance needs or any other questions, please don't hesitate to reach out. Once again, thank you for your kind words and for choosing our services. Don't forget to tell your friends and family about us. We appreciate your support."
Katrina Walker
April 15, 2024
"Stephanie's team is excellent. Denise made a personal call to remind me to pay my premium to ensure that my insurance does not lapse. With a busy schedule, I really appreciated the gentle reminder and was able to handle payment ny phone. She also provided great advice regarding the benefits of dash cams. I've been with this office for years and have always received great customer service!"
"Thank you for taking the time to share your positive experience with my team. I'm thrilled to hear that Denise went the extra mile to provide you with exceptional service and ensure that your insurance remains active. I understand how busy life can get, and I'm glad that Denise's personal call served as a helpful reminder for you to make your premium payment. It's important to us that our clients feel supported and informed, and I'm happy that Denise could assist you in handling the payment conveniently over the phone. Furthermore, we appreciate your feedback about the advice provided regarding the benefits of dash cams. Our team strives to offer valuable insights and guidance to our clients, and we're delighted that Denise was able to share her expertise with you. We truly value your loyalty as a long-term customer and are grateful for your continued trust in our services. If you have any friends, family, or colleagues who may also benefit from our exceptional customer service, we kindly ask for your referral. Your recommendation means a lot to us and helps us reach more individuals who may benefit from our insurance solutions. Thank You! Thank you once again for your kind words and for choosing our office. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Jocsam Utrera
April 10, 2024
"Soy nuevo pero me han brindado un excelente servicio ! Muchas gracias espero y continuemos así"
"Gracias por compartir su experiencia positiva con nosotros, aun siendo nuevo cliente. Me alegra saber que ha recibido un excelente servicio de nuestro equipo. Brindarle un servicio al cliente excepcional es una de nuestras principales prioridades y nos alegra saber que hemos cumplido con sus expectativas. Aprecio sus amables palabras y estamos comprometidos a mantener este nivel de servicio durante su relación con nosotros. Si hay algo más en lo que podamos ayudarlo o si tiene alguna pregunta en el futuro, no dude en comunicarse con nosotros. Gracias una vez más por sus comentarios y por elegirnos como su proveedor de seguros. Esperamos poder servirle en el futuro. Thank you for sharing your positive experience with us, even as a new customer. I am glad to know that you have received excellent service from our team. Providing you with exceptional customer service is one of our top priorities and we are happy to know that we have met your expectations. I appreciate your kind words and we are committed to maintaining this level of service throughout your relationship with us. If there is anything else we can help you with or if you have any questions in the future, please do not hesitate to contact us. Thank you once again for your comments and for choosing us as your insurance provider. We look forward to serving you in the future."
Juan Ponce
April 10, 2024
"Nohemy la mejor agente de seguros gracias"
"Gracias por tomarse el tiempo para compartir su experiencia positiva con Nohemy. Me encanta saber que ella le ha brindado un excelente servicio como su agente de seguros. Nohemy se dedica ayudar a sus clientes y garantizar que se satisfagan sus necesidades de seguro. Agradecemos sus amables palabras y agradecemos su confianza en Nohemy y nuestra agencia. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse. Su satisfacción es nuestra máxima prioridad. Si tiene amigos, familiares o colegas que también puedan beneficiarse del excepcional servicio de Nohemy, le rogamos que nos recomiende. Su recomendación significa mucho para nosotros y nos ayuda a ampliar nuestro alcance a más personas que puedan estar buscando un agente de seguros confiable como Nohemy. Una vez más, gracias por sus comentarios y por elegirnos como su agencia de seguros. Esperamos poder servirle y brindarle excelencia continua en el futuro. Thank you for taking the time to share your positive experience with Nohemy. We're thrilled to hear that she has provided you with excellent service as your insurance agent. Nohemy takes great pride in assisting her clients and ensuring their insurance needs are met. We appreciate your kind words and are grateful for your trust in Nohemy and our agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our top priority. If you have any friends, family, or colleagues who may also benefit from Nohemy's exceptional service, we kindly ask for your referral. Your recommendation means a lot to us and helps us expand our reach to more individuals who may be seeking a reliable insurance agent like Nohemy. Once again, thank you for your feedback and for choosing us as your insurance agency. We look forward to serving you and providing continued excellence in the future."
Carmen Rodriguez
April 5, 2024
"Definitely, Ana is the best. She will help you in everything and treat you like you are family. She is awesome. Definitivamente Ana es la mejor, ella te puede ayudar en todo y te trata como familia."
"Thank you so much for taking the time to share your incredible experience with Ana and our team. We wholeheartedly agree that Ana is truly exceptional, going above and beyond to assist our clients and treating them like family. We couldn't be happier to hear that she has provided you with such outstanding service. Creating a welcoming and supportive environment is a top priority for us, and we're delighted that Ana has made you feel valued and cared for throughout your interactions. Her dedication to helping you in every aspect is truly commendable. We sincerely appreciate your kind words and the trust you have placed in Ana and our team. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We're always here to assist you. If you have any friends, family, or colleagues who may benefit from Ana's exceptional service and our commitment to treating clients like family, we kindly ask for your referral. Your recommendation means a lot to us and helps us expand our reach to more individuals who may be seeking the same level of service. Once again, thank you for sharing your experience and for choosing us. We look forward to continuing to provide you with the same level of excellence and personalized care that Ana is known for. Muchas gracias por tomarse el tiempo de compartir su increíble experiencia con Ana y nuestro equipo. Estamos totalmente de acuerdo en que Ana es verdaderamente excepcional, hace todo lo posible para ayudar a nuestros clientes y tratarlos como a una familia. No podríamos estar más felices de saber que ella le ha brindado un servicio tan excepcional. Crear un ambiente acogedor y de apoyo es una prioridad para nosotros y estamos encantados de que Ana le haya hecho sentir valorado y atendido durante sus interacciones. Su dedicación para ayudarle en todos los aspectos es realmente encomiable. Agradecemos sinceramente sus amables palabras y la confianza que ha depositado en Ana y nuestro equipo. Si hay algo más que podamos hacer por usted o si tiene más preguntas, no dude en comunicarse con nosotros. Siempre estamos aquí para ayudarle. Si tiene amigos, familiares o colegas que puedan beneficiarse del servicio excepcional de Ana y nuestro compromiso de tratar a los clientes como si fueran familia, le solicitamos amablemente su referencia. Su recomendación significa mucho para nosotros y nos ayuda a ampliar nuestro alcance a más personas que puedan estar buscando el mismo nivel de servicio. Una vez más, gracias por compartir tu experiencia y por elegirnos. Esperamos continuar brindándole el mismo nivel de excelencia y atención personalizada por la que Ana es conocida."
Ruben Perez
April 4, 2024
"El servicio es muy bueno, me encanta. Me gustaría que los precios fueran mas accesibles."
"Gracias por compartir su experiencia positiva con nuestro servicio y por sus comentarios sobre los precios. Nos alegra saber que nuestro servicio le parece muy bueno y le encanta. Entendemos que el precio es una consideración importante para nuestros clientes y, si bien nos esforzamos por ofrecer tarifas competitivas, también queremos asegurarnos de mantener la alta calidad de servicio y cobertura que nuestros clientes esperan. Desafortunadamente, los precios están influenciados por factores que escapan a nuestro control, como las condiciones del mercado y los estándares de la industria. Sin embargo, apreciamos sus comentarios y le entendemos. Evaluamos continuamente nuestra estructura de precios para encontrar formas de ofrecer el mejor valor a nuestros clientes. Gracias nuevamente por su reseña y por elegir nuestros servicios. Valoramos su apoyo y esperamos poder servirle a usted y a sus referencias en el futuro. Thank you for sharing your positive experience with our service and for your feedback regarding pricing. We're glad to hear that you find our service to be very good and love it. We understand that pricing is an important consideration for our customers, and while we strive to provide competitive rates, we also want to ensure that we maintain the high quality of service and coverage that our customers expect. Unfortunately, pricing is influenced by factors beyond our control, such as market conditions and industry standards. However, we appreciate your feedback and understand the importance of affordability. We continuously evaluate our pricing structure to find ways to offer the best value to our customers. Thank you again for your review and for choosing our services. We value your support and look forward to serving you and your referrals in the future."
Adriana Sanchez
March 26, 2024
"Excellent and fast service. Professional agent. Great comunicación. Thank you!"
"Thank you Adriana. Thank you for continuing to trust my office with your insurance needs. "
Ahmed Elwazan
March 26, 2024
"My experience was awesome so far ms. Stephanie is so respectful and professional and I appreciate her great work"
"Thank you so much for taking the time to leave us such a positive review! We truly appreciate your kind words and are delighted to hear that your experience has been nothing short of awesome. We are grateful for your support and feedback, as it motivates us to continue delivering excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing our services and for sharing your wonderful experience with others. Best regards Stephanie"
Atul Thakkar
March 22, 2024
"I have got the best service for my business , house and auto insurance policies from Stephanie and her team. Ana is always prompt and gave me all the best options for my needs!!"
"I sincerely appreciate you taking the time to write such a positive review about your experience with our team. It's wonderful to hear that we have been able to provide you with the best service for your business, house, and auto insurance policies. Ana, in particular, is thrilled to know that she was able to assist you promptly and offer you the best options tailored to your specific needs. We take pride in ensuring that our customers receive exceptional service and having feedback like yours reaffirms our commitment to excellence. Should you require any further assistance or have any questions, please do not hesitate to reach out to us. We are here to help and provide you with the outstanding service you deserve. Thank you once again for choosing us for your insurance needs and for sharing your positive experience with others."
Wilson Arita
March 18, 2024
"Muy excelente servicio todos son muy profesionales! 👍👍👍 Abril es muy agradable y me ayudó mucho"
"¡Muchas gracias por compartir tu maravillosa experiencia sobre nuestro excelente servicio. Nos alegra mucho saber que tuviste una experiencia positiva con nosotros. Abril se complace en saber que pudo brindarte la ayuda que necesitabas y que su amabilidad marcó la diferencia. Nos esforzamos por garantizar que cada interacción con nuestros clientes sea útil y agradable. Si alguna vez necesitas más asistencia, por favor no dudes en contactarnos. Estamos aquí para ayudarte y brindarte el mejor servicio posible. Una vez más, gracias por tus amables palabras y por elegir nuestros servicios."
Fatima Mejia
February 28, 2024
"Excelente atención de parte del personal de trabajo, en especial de la señorita Ana, completamente satisfecha siempre con la ayuda brindada de parte de ella"
"Agradecemos sinceramente tus amables palabras sobre la excelente atención de nuestro equipo de trabajo, especialmente de Ana. Nos complace saber que siempre has quedado completamente satisfecha con la ayuda que ella te ha brindado. En nuestro equipo, nos esforzamos por asegurarnos de que nuestros clientes reciban el mejor servicio posible y comentarios como el tuyo nos motivan a seguir trabajando con dedicación. Si en algún momento necesitas más ayuda o tienes alguna pregunta, por favor no dudes en contactarnos. Estamos aquí para asistirte y brindarte el mejor servicio. Gracias nuevamente por tu apoyo y por elegir nuestros servicios."
Miguel Angel Gonzalez Giraldo
February 15, 2024
"Increíble experiencia con ABRIL Me ayudó con el seguro de mi carro de una manera profesional y amigable. Su conocimiento y atención fueron excepcionales, Recomendaría sus servicios a cualquiera que necesite ayuda con su seguro. Gracias ABRIL por tu excelente trabajo Incredible experience with ABRIL. She helped me with my car insurance in a professional and friendly manner. Her knowledge and attention were exceptional. I would recommend her services to anyone in need of insurance help. Thank you ABRIL for your excellent work."
"Muchas Gracias Miguel por confiar en State Farm a través de Abril por sus necesidades de seguro. Me alegra de que ella te pudo ayudar y proveer un buen servicio. Thank you so much Miguel for trusting State Farm through Abril with your insurance needs. I am so happy she was able to provide wonderful customer service. "